Help Centre & Support
Answers to common questions about distribution, release guidelines and payment schedules — plus a direct line to the team. Every enquiry sent through the form reaches support@geetsuno.com and is answered within one business day.
Important Release Guidelines
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Cover art — 3000 × 3000 px
High-quality JPG or PNG. Artwork must only contain the song name and artist name. No other branding, logos, social handles or promotional text.
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Audio format
Submit original, studio-quality audio in WAV or MP3 format only.
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Delivery time
Once submitted and approved, releases are typically live on platforms within 5 to 7 days.
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Withdrawals & payments
Withdrawal requests are processed securely, and payments are completed within 5 to 7 business days after approval.
Looking for the legal detail? Read our Terms & Conditions, Privacy Policy and Copyright Policy.
Frequently Asked Questions
Is distribution really free?
The standard plan has no upfront fee and no annual subscription. Any revenue share, add-on or premium service is disclosed before you submit a release.
What happens if my artwork is rejected?
If your artwork contains unauthorised text or fails the 3000 × 3000 px requirement, we return it with the reason. Upload a corrected file and the release is re-submitted.
How long do payments take?
Requests are reviewed once your balance meets the applicable threshold. Approved withdrawals are typically paid within 5 to 7 business days.
How quickly do you reply?
Enquiries from this form are answered within one business day, Monday to Saturday between 10:00 and 19:00 IST.
Submit an Enquiry
Tell us what you need and we will reply to your email address directly.
Speeding up your request
- Include your artist name exactly as it appears on the release.
- Attach or link the artwork if the issue is a rejection.
- For unauthorized distribution, choose that category and add both links.